Request a status update for your submitted claims using our online Claim Status Inquiry Form.

Effective 6/15/19, Quest is now accepting electronic claims. Electronic claims must be submitted through a clearinghouse to the appropriate Payer ID. Otherwise, please submit paper claims to the proper PO box.

Submit Quest EAP claims to:

Electronic claims payer ID:10956

Paper claims address:
Quest EAP
PO Box 864
Arnold, MD 21012

Submit Quest Behavioral Health claims (Non-EAP) to:

Electronic claims payer ID:44219

Paper claims address:
Quest Behavioral Health
PO Box 565
Arnold, MD 21012

To determine the status of your claim, complete the Claim Status Inquiry Form or call the Quest Claims Department at 800-364-6352 or 717-851-1480.

Quest has recently transitioned to a new computer system. We appreciate your understanding as our staff adjust.

  • Complete our Claim Status Inquiry form below to find out if Quest has received, processed, or paid your behavioral health claim.

    * indicates a required field