Under certain limited circumstances, members or their providers may apply to obtain behavioral health treatment outside of the Quest network using in-network benefits for a defined period of time. For a list of in-network providers, please visit our online provider search tool or call Quest at
If you have an urgent need to seek treatment, please call Quest at
800-364-6352, option 1.
The submission of this request does not guarantee approval of a Single-Case Agreement. If approved, members may still be responsible for out-of-pocket costs in excess of in-network cost sharing.