Regarding the Coronavirus Pandemic
Please know that Quest is here to help. For information and behavioral health resources, please see our COVID-19 tab. If you need assistance accessing care, please contact us at 800-364-6352.

Quest Behavioral Health has released our Customer Service Satisfaction Survey. Enrolled members were randomly selected to receive a survey to determine their familiarity with Quest and its services. Receipt of a survey does not indicate usage of services. Please call Quest at 800-364-6352 if you have any questions. Thank you for your assistance to improve Quest services to our members.

Please note that all providers will be required to complete a Telehealth Attestation and be approved by Quest to continue seeing members via telehealth platforms as of September 30, 2021.
Not all Health Plans provide telehealth benefits. Please call Quest at 800-364-6352 to confirm eligibility and benefits coverage.

Quest Behavioral Health and EAP is a full-service administrator of behavioral health and chemical dependency benefits and Employee Assistance Program.

In addition to its robust behavioral health network, Quest specializes in customized Work/Life services, Staff Training and Development and Critical Incident Management. Our 24/7 call center can help your employees find mental health counselors, behavioral health services, and chemical dependency treatment close to home.

  • Our Employee Assistance Program (EAP) offers counseling services to your employees and their families.

    Quest offers customizable EAP benefits like Work/Life benefits, Critical Incident Stress Management, and Training & Development programs to meet your unique business needs and keep your employees fit for duty.

    Explore our EAP Services
  • Quest can administer your Behavioral Health Benefits.

    Administration of Behavioral Health Benefits by Quest offers utilization management by our doctoral-level care management team and in-house claims processing with access to our behavioral health network including mental health counselors and facilities, chemical dependency counselors and treatment centers.

    Discover Quest Administration of Benefits

Let us customize an Employee Assistance Program quote for your needs.

Complete a quick quote form about your organization’s EAP needs, and a member of our experienced team will respond quickly with a personalized quote.

Looking for a provider near you?

Find mental health therapists, chemical dependency counselors, mental health facilities and chemical dependency treatment near you through our extensive behavioral health network of skilled providers.

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