Employee Assistance Program (EAP)

Are you looking for an Employee Assistance Program (EAP) to offer counseling services to your employees?

The Quest Employee Assistance Program (EAP) provides professional, confidential counseling services to help employees and their immediate family members resolve personal problems. Because the needs of every employer are unique, we can customize the EAP for your employees within your budget.

You may already know of some employees in your organization who have exhibited performance issues, poor attendance, tardiness, and conflicts with customers or co-workers. Very often these issues at work may be attributed to personal or family problems.

It just makes sense to not only be committed to your employees but to have a program in place that will benefit your organization, as well. Quest Employee Assistance Program (EAP) is an excellent resource for providing consultation and guidance for your supervisors and managers as well as professional assistance for your employees.

A typical Employee Assistance Program may include the following:

Confidential employee counseling - Confidentiality is an important factor which encourages our service and allows the employee an opportunity to address his or her problems without any work related repercussions. All personal information is confidential unless the employee gives written permission to release it or in a life threatening situation.

Work/Life Services aren't limited to just personal and family issues. We offer a range of resources at our Solution Center. Whether you're buying a new house, trying to quit smoking or need to create a will. Our enhanced offering of work/life services has the right tools to help you.

Supervisory Referrals - When employees' personal issues impact their work functioning and normal supervisory counseling or disciplinary action does not resolve the performance problem, an employer may want to initiate a formal referral to EAP.

Critical Incident Stress Management (CISM) - Quest has the expertise to help you in the event of a workplace crisis or problem. Our team of therapists and professionals offer on-site support for staff. We have a guaranteed response within the first 24 hours of a crisis. Quest offers sessions for debriefing and conflict resolutions.

Staff Development Training - Our trained professionals offer timely and appropriate on-site training based on your organizational needs. Our educational philosophy de-emphasizes a lecture format and places more focus on facilitation and attendee participation.