Quest Behavioral Health participating providers instruct members about particular procedures, rights and responsibilities during their treatment episodes. This notification allows members to have a fully informed treatment experience. The list below provides a summary of information that a participating provider should discuss and/or provide Quest's members.

• A Copy of Quest's authorization for services
• Member Rights and Responsibilities
• Confidentiality Policies and Procedures
• Co-pays, con-insurances, or deductibles
• Any office policy of member financial responsibility
• Clinical Emergency Procedures and on call
• Potential Medication Risks and Side Effects
• Options for treatment
• Communication with PCP's, health care professionals, or behavioral health providers