Quest Behavior Health Employee Assistance Program (EAP)
Behavioral Health Benefits Administration
800.364.6352
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Employers Interested in Quest Services Employees/Supervisors Contracted with Quest


The environment has changed.  We are responding.

The recent event at Franklin Regional High School in Murrysville, PA is a reminder of the importance of critical response in emergent situations.  In the immediate moments following the school tragedy, Quest Behavioral Health and Employee Assistance Programs (EAP) was exclusively called upon to coordinate the critical incident response.  Quest’s EAP Director of Sales and Customer Service, Connie Stock, responded to the immediate call from the Franklin Regional School District.  At the forefront of the coordinating effort, Ms. Stock successfully expedited the connection between workplace violence expert Richard J. Ottenstein, Ph.D. of the Workplace Trauma Center, and the Franklin Regional School District in their time of crisis. Dr. Ottenstein, CEAP, CTS, is a licensed psychologist with extensive experience in crisis management and intervention services. Quest is fortunate to have a successful, longstanding working relationship with Dr. Ottenstein.

Along with the help of Quest’s extensive provider network and local community mental health resources, Dr. Ottenstein was able to reach affected first responders, staff, and families within hours to provide counseling and support required in the face of such tragedy.

In response to the ever changing needs of our clients and organizations served, Quest EAP’s services have expanded well beyond individual counseling.  Servicing our clients in critical incidents is an integral service offered by Quest EAP.  Our extensive provider network enabled expeditious service to those affected in the Murrysville area in a moment’s notice.  Our trusted relationships allowed us the opportunity to successfully respond in the utmost time of need. 

For additional information on Quest EAP and services offered, please contact Connie Stock at (717) 851-5357 or cstock@questbh.com.  

 

Quest Behavioral Health is a full service administrator of mental health and substance abuse benefits and Employee Assistance Programs for healthcare organizations, businesses, school districts and other employers in Pennsylvania. In addition, Quest also specializes in customized work-life services, staff training and development and critical incident management.

Quest currently serves over 110,000 employees and their family members from Pennsylvania and Northern Maryland Employers. Since the inception of Quest, we have maintained a 100% retention rate of our customers as a result of our focus on exceeding customer expectations.

Quest Behavioral Health & Employee Assistance Program presents....
2014 Annual Spring Breakfasts and Presentations

"2014 Employment Law Update"

Lancaster - Conestoga Country Club
Wednesday, April 23, 2014
7:30 am - 9:30 am

   Harrisburg - West Shore Country Club
Wednesday, April 30, 2014
7:30 am - 9:30 am

 Reading - The Inn at Reading
Wednesday, May 6, 2014
7:30 am - 9:30 am

Quest EAP is an Invaluable Benefit

“Quest has been an invaluable benefit to our employees for nearly ten years.  Because of their assistance with outreach, the Quest EAP is well known at Reynolds.  Quest’s staff is professional and caring, making the administration of their comprehensive offerings both easy and efficient.  As a result of their high level of service, our utilization of EAP services continues to grow and exceeds industry averages, resulting in happier, well-balanced employees.”


Deidra A. Foore, SPHR
Director of Human Resources

Reynolds
Reynolds Construction Management, Inc.

 

Quest is jointly owned by six Central Pennsylvaina's premier health systems.

 

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